Your privacy
matters here.

Last updated: October 10, 2026

This Privacy Policy explains how luminvellee collects, uses, shares, and protects personal information when you visit luminvellee.com, contact us, or submit an order request.

Information we collect

Information you provide may include your name, email address, country or region, shipping address, fragrance selection, order details, and the content of messages you send to us. We do not ask you to enter payment card numbers on this website.

When you browse the site, our hosting and security services may automatically receive limited technical information such as your IP address, browser type, device type, referring page, pages viewed, and the date and time of your visit.

How we use information

We use personal information to respond to questions, confirm product availability, prepare and support orders, arrange delivery, provide payment instructions, maintain site security, prevent fraud or misuse, troubleshoot technical issues, and comply with applicable legal obligations.

Orders and payment

Submitting an order request does not complete a purchase. After confirming availability and delivery details, we may send you a secure payment link provided by a payment service. Payment providers process payment information under their own privacy policies. luminvellee does not store full payment card details on this website.

Cookies and similar technologies

WordPress, our hosting provider, and essential security tools may use cookies or similar technologies needed for sign-in, site preferences, security, performance, and reliable operation. Where required, optional analytics or marketing cookies will be used only after the appropriate choice is provided.

How we share information

We may share only the information necessary with service providers that support website hosting, email delivery, fraud prevention, payment processing, order fulfillment, and shipping. We may also disclose information when required by law, to protect our rights or users, or as part of a business reorganization. We do not sell personal information.

International processing

Our service providers may process information in countries other than your own. Where applicable, we use reasonable contractual and organizational safeguards for these transfers.

How long we keep information

We retain information only for as long as reasonably needed to handle your request, provide customer service, maintain transaction and tax records, resolve disputes, enforce agreements, and meet legal requirements. Retention periods depend on the type of information and the purpose for which it is used.

Security

We use reasonable administrative and technical measures intended to protect personal information. No website, email, or online transmission is completely secure, so please do not send passwords or payment card details through our contact or order forms.

Your privacy rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; to object to or restrict certain processing; or to withdraw consent where processing relies on consent. You may also have the right to complain to your local data protection authority.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.

Third-party links

Our website may link to services operated by other organizations. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.

Changes to this policy

We may update this Privacy Policy as our services or legal obligations change. The current version and its effective date will always appear on this page.

Contact us

To ask a privacy question or submit a privacy request, use our Contact page ↗. Please describe your request clearly and include the email address associated with your inquiry or order.